Core administration

Modernize and optimize back-office operations to gain a competitive advantage

In today’s changing health care landscape, health plans need to streamline operational processes and reduce administrative expenses in order to support new business models, invest in new lines of business and drive greater transparency.

Optum offers health plans efficient and transformative core administration solutions aimed at increasing competitive advantage through modernized infrastructure, increased automation, enhanced flexibility and greater scale. Our managed services bring together deep health care expertise, world class technology, advanced analytics and global resources in the areas of:

  • Case installation and enrollment
  • Benefit configuration
  • Claims adjudication
  • Billing and reconciliation
  • Member and provider contact center
Health plans can achieve additional operational and administrative efficiencies with our administrative cost optimization, payment integrity and health payment solutions.  
 
 

Contact Center Services

Take your member and provider experience to the next level with scalable, flexible contact center operations and technology. The result is a personalized, actionable and cost-effective contact solution.

We’re ready to put our platform to work for you. Let’s start the conversation.
Contact Us 1-866-386-3404

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Thank you for contacting us
An Optum professional will contact you within one business day. If you have additional questions, please contact us at 1-800-765-6807 or empower@optum.com.